Privacy policy

OVERVIEW

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from nebwell.com. This website is operated by Shenzhen Shenglin E-commerce Co., Ltd., trading as Nebwell.

INFORMATION WE COLLECT Device Information When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using cookies. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier.

Order Information When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

HOW WE USE YOUR PERSONAL INFORMATION We use the Order Information that we collect generally to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third-party service providers to help us operate our business and deliver services to you, as described above. This includes shipping carriers, payment processors, website analytics providers and fraud prevention tools.

We also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our legitimate rights and interests.

We do not sell your personal information to third parties for commercial marketing purposes.

COOKIES & TRACKING TECHNOLOGIES Our website uses cookies to enhance your browsing experience, analyze site traffic, and support our security and fraud prevention measures. You can disable cookies through your browser settings, but this may affect some functionality of the website.

DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR PRIVACY RIGHTS California Residents (CCPA) If you are a resident of California, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at info@nebwell.com.

European Residents (GDPR) If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS POLICY We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. Changes will take effect immediately upon posting on the website.

CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@nebwell.com.

Disclaimer: Non-Medical Products All products sold on this website are replacement accessories for personal home use only. They are not medical devices, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare provider for medical advice and guidance.